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Booking terms and cancellation policy

Your care and treatment is our priority. 


Please arrive on time for your appointment - late arrivals may not receive a full treatment, but will still be charged in full.


Acu & Co. reserves the right to refuse treatment for anyone appearing to be under the influence of drugs or alcohol. Inappropriate behaviour will also not be tolerated.


Please note that at least 24 hours notice is required for appointment cancellations. Appointments cancelled within 24 hours may be subject to the deposit fee for treatments or full fee for preliminary consultation.

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